We are here to help you. Please find below a list of Frequently Asked Questions.

If you have one that is not here, please contact us at sales@cinnamoncreations.com.au

What is your new address?

484 Centre Rd, Bentleigh 3204

Can I place an order online?

Yes, you need to register first and be approved in order to buy online.

How do I register?

For registration go to the footer area of any page, in the LOGIN section click on REGISTER. Once we have received your registration, we will approve it asap. If you have any issues please email us at sales@cinnamoncreations.com.au

Im registered, now what?

Using your login details, log into your account and then navigate through our products, add them to your cart and place your online order.
We will send you a confirmation email once we have received your order.

Do you sell to the public or only to retailers?

We are wholesalers, we only sell to retailers. Please contact sales@cinnamoncreations.com.au for more information.

How do I set up a login and password?

For registration go to the footer area of any page, in the LOGIN section click on REGISTER. Once we have received your registration, we will approve it asap. If you have any issues please email us at sales@cinnamoncreations.com.au

Can I create my own password?

Yes. You can create your own password upon registration or you can change it on your account page, once you are logged in.

How long will delivery take?

Normally 2 days within metro areas and 3 to 5 days to country or remote areas. We use Fastway as our shipping agency or Auspost to remote destinations.

Are these items in stock?

Most of the items are in stock. In some cases, an item may be placed in backorder and will appear as such on your invoice.   If you have a special request please email us.

Is there a minimum order?

We have no minimums but we dont sell to the public.

How do I pay for my goods?

Please wait for your FINAL INVOICE before processing any payment. The website order confirmation is NOT THE FINAL INVOICE.
Once you have received your final invoice, please make your payment directly into our bank account or call us with your CC details.
Please use your Order ID or invoice number as the payment reference.

Do you have agents in Australia?

Yes we have agents all across Australia. For a full list, please see "About us" section.